Privacy Policy

Effective Date: September 12, 2025

At Cresthato, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website cresthato.com. By using our website, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

  • Personal Information Provided by You:
    When you make a purchase, contact customer support, or subscribe to our newsletter, we may collect your name, email address, phone number, payment information, and shipping address.

  • Automatic Information Collection:
    We collect certain information automatically when you visit our website, such as your IP address, browser type, operating system, browsing patterns, and pages viewed.

  • Cookies:
    We use cookies to enhance user experience, analyze website traffic, and remember your preferences. You can adjust your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process, fulfill, and ship your orders accurately and efficiently.
  • Customer Support: To respond to your inquiries and provide assistance when needed.
  • Marketing Communications: To send you updates, newsletters, promotions, or information about new products (only with your consent).
  • Website Improvement: To analyze website usage and improve functionality, navigation, and user experience.
  • Legal Obligations: To comply with applicable laws, regulations, or legal processes.

3. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information from unauthorized access, use, or disclosure. This includes encryption, firewalls, and secure data storage systems. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers to assist with order processing, payment processing, delivery, and website analytics. These providers are contractually obligated to protect your information and use it solely for the purposes specified.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to:

  • Access your personal information.
  • Correct or delete inaccurate or incomplete information.
  • Withdraw consent to receive marketing communications.
  • Request restrictions on how your information is used.

If you would like to exercise any of these rights, please contact us at [email protected].

6. Third-Party Links

Our website may contain links to third-party websites. Cresthato is not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of these third parties.

7. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we have collected personal information from a minor, please contact us at [email protected], and we will take steps to delete such information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is used, please contact us:

📧 Email: [email protected]
📞 Phone: (336) 434-5685

Thank you for trusting Cresthato with your personal information. We are committed to ensuring your privacy and providing you with a secure shopping experience.