Shipping Policy of CRESTHATO

Effective Date: September 12, 2025

At CRESTHATO, we aim to provide fast, reliable, and secure delivery for all technology products purchased through our website cresthato.com. This Shipping Policy explains how orders are processed, shipped, and delivered to customers.

1. Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Customers will receive an order confirmation email followed by a shipping confirmation with tracking details once the order is dispatched.

2. Shipping Methods & Delivery Times

We partner with reliable courier services to ensure safe and timely delivery:

  • Standard Shipping (3–7 business days within the United States)
  • Expedited Shipping (1–3 business days within the United States)
  • International Shipping (7–21 business days, depending on destination and customs clearance)

3. Shipping Costs

  • Shipping charges are calculated at checkout based on weight, destination, and shipping method.
  • Free shipping may be available for promotional offers or orders exceeding a specified value.

4. Tracking Orders

Once shipped, customers will receive tracking information by email. You can monitor the status of your package directly on the courier’s website.

5. International Shipping

  • Customs, duties, and taxes may apply depending on your country’s regulations.
  • Customers are responsible for any additional import fees charged by local authorities.
  • Delivery times may be affected by customs inspections and local handling delays.

6. Damaged or Lost Packages

  • If your package is lost or arrives damaged, please notify us within 5 business days.
  • We will work with the courier to resolve the issue and, if necessary, replace the product or issue a refund.

7. Contact Information

For any shipping-related concerns, please contact us:

📌 Address: 10635 Archdale Rd, Trinity, North Carolina (NC), 27370, United States
📞 Phone: (336) 434-5685
📧 Email: [email protected]
🌐 Website: cresthato.com

By placing an order with CRESTHATO, you acknowledge that you have read, understood, and agreed to this Shipping Policy.