Refund and Return Policy

Effective Date: September 15, 2025

At WildPariz, your satisfaction is our priority. We strive to deliver products of the highest quality and ensure you enjoy a great shopping experience every time. If for any reason you are not completely happy with your purchase, our flexible Refund and Return Policy is designed to make the process simple and hassle-free. Please read the following terms carefully before initiating a return or requesting a refund.

🔁 1. Return Eligibility

You may return an item purchased from https://paywithbtc.click within 14 days of receiving your order, provided the following conditions are met:

  • The item is unused, unworn, and unwashed.

  • It is returned in its original packaging with all tags and labels still attached.

  • You include a valid proof of purchase, such as your order number or receipt.

🚫 Note: Items marked as final sale, non-returnable, or customized/personalized cannot be returned or refunded. Please check the product description carefully at the time of purchase.

📦 2. How to Initiate a Return

If you would like to return an item, please follow these steps:

1️⃣ Contact our customer service team at info@paywithbtc.click within 14 days of delivery.
2️⃣ Include your order number, a brief description of the issue, and whether you prefer a refund or replacement.
3️⃣ Wait for our response — we will provide detailed return instructions and the appropriate return address.

📦 Please note:

  • Customers are responsible for all return shipping costs unless the item you received was damaged, defective, or incorrect.

  • We recommend using a trackable shipping service for your return to ensure safe delivery.

💳 3. Refund Process

Once we receive and inspect your returned item(s), we will notify you by email about the status of your refund.

✅ Approved refunds will be processed within 5–7 business days and credited back to your original method of payment.
✅ You will receive a confirmation email once the refund has been completed.
🚫 Please note: original shipping charges are non-refundable.

If we find that the returned item does not meet our eligibility criteria (e.g., used, damaged, or missing packaging), the item may be sent back to you, and no refund will be issued.

🔄 4. Exchanges

At this time, WildPariz does not offer direct product exchanges.
If you need a different size, color, or style, we recommend returning your original item for a refund and placing a new order for the desired product.

❗ 5. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please notify us within 48 hours of delivery by emailing info@paywithbtc.click.

  • Include photos of the damaged or incorrect item(s) along with your order number.

  • We will cover return shipping costs for these cases.

  • You can choose to receive a replacement at no additional cost or request a full refund.

We sincerely apologize for any inconvenience and will work quickly to resolve the issue to your satisfaction.

📩 Contact Us

For any questions, concerns, or assistance with returns or refunds, please don’t hesitate to reach out to our customer care team:

📍 Address: 24 Mamore Rd, Kinlochleven PH50 4QP, United Kingdom
📞 Phone: 077 7302 5841
📧 Email: info@paywithbtc.click
🌐 Website: https://paywithbtc.click

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